What can we help with?
- Cancelling a booking: email us with your name and the date of your booking. See the Cancellation policy for when you get a refund.
- A problem with a lesson: use “Report a problem” on your booking page (the link is in your confirmation email) within 12 hours of the lesson ending, so the instructor’s payment is put on hold. You can also email us.
- Becoming an instructor: create an account and list your lessons. We review every listing before it goes live.
- Listing your rental shop: we set shops up ourselves. Email us about your shop and the packages you offer.
- Anything else: email us and we’ll get back to you.
Who we are
inBansko is based in Bansko, Bulgaria. We are independent and not affiliated with the operator of the Bansko ski resort.
